Not sure yet whether you want to join? Not only is the Cocktail Farm Club a great way to support a family farm in Buckley, WA, with a responsible sourcing ethos and some really cute kids that may one day want to go to college, it's your best shot at trying some of our most sought out flavors. Why? Because we work with whole ingredients and harvest fresh ingredients to make a product with a very fast turn around, and producing that way is hard and, unlike so many things in this modern life, production is actually limited. By keeping these flavors exclusive to a limited number of customers within the Farm Club we can keep our focus on bringing you the highest quality possible, freshest in season flavors, and unique ingredients. This is not highly efficient industrialized food- this is garden to glass.
The Cocktail Farm Club is the Simple Goodness Cocktail Farm's unique version of a CSA: a box delivered to your door every other month containing drink making syrups, recipes and garnishes fresh from our farm. So you joined the club (lucky you!) and now you need to manage your subscription? Here is your guide!
Skip ahead to the photos below to see how to log in and make changes such as pausing, skipping, switching flavors, and updating payment options.
Better yet, membership is now available in two versions, mocktail or cocktail, and two sizes: a small version containing the super specialty seasonal syrups that our exclusive to our members and make the tastiest drinks possible at home, along with recipe cards with drink ideas to use the syrup. The larger version includes a second syrup that you choose the flavor for, garnishes and drink extras for the prettiest drink possible, and recipe cards. All memberships come with other perks, too, such as access to our full garden to glass recipe library, virtual mixology classes from "the bartender sister" Belinda Kelly, and first access to all of our virtual and physical events such as classes, dinners, and sales.
You can pre-purchase or pay as you go, and you can always skip a month or pause your subscription. Here's all the details on how to do it and manage your subscription to fit your house's drinking needs perfectly:
Managing your Cocktail Farm Club subscription
#1: You have to log in to your customer account
Subscription management can be done at our website, www.simplegoodnesssisters.com. From any page, look in the top right corner of the page for the person icon. Click on the person. This will take you to an account log in step. If you joined the CFC before 2023, you may or may not have created an account and may need to create a new one. The email you use for this log in must match the email you entered at check out when you purchased the cocktail farm club. If you remember it and your password, log in.
Having trouble? Remember, the email you use for this log in must match the email you entered at check out when you purchased the cocktail farm club.This email may be different than the one where you receive our marketing emails. Check your inbox to see where your order confirmation and shipping alert emails are going, and that is the one you will want to use for the account. Still unsure? Send us an email to customerservice@simplegoodnesssisters.com and we can either send you your existing customer account info, or a link to set up one.
Once you're logged in, your account home will look something like this. Your full order transaction history will be shown here, not just your subscription account orders. To manage your subscriptions, click on "My Subscriptions."
#2: Find your subscription
It will take you to a page with a sumary of your subscription history with us. Click on the subscription number to see details and make changes.
Here you can edit the contents of the subscription (such as changing a cocktail subscription to a mocktail box, or picking out the flavor of the second flavor of syrup in your box, as well as pause, cancel or skip an order. For this example I want to change from a cocktail box to a mocktail box, so I select "edit."
#3: Editing subscription flavors, box size and type (mocktail v. cocktail)
The next screen shows all active subscriptions and allows you to choose which one you want to edit by clicking the edit box.
When you click on that box it will show you all available changes for the subscription, such as changing the size of your box, picking the flavor of a second syrup, or moving to a mocktail or cocktail version of your subscription box. I selected the mocktail version of the box I had, because I am doingdry January and want only mocktail recipes this time around. I can always change this back at any time, or event alternate monthly what type of box I want to receive, as long as I enter these changes in my subscription account before the 15th of the shipping month (shipping months are all even numbered months.)
You can see below I have almost completed my edit but there is another KEY step.
IMPORTANT! AT THIS STEP, SCROLL DOWN AND CLICK THE BOX AND PRESS CONFIRM OR YOUR CHANGES WILL NOT BE SAVED. Once your changes are saved by hitting "continue," you will return to the summary page for your subscriptions and here you can make any other edits you need such as changing your payment method or skipping an order.
#4: Changing your subscription delivery address
The subscription edits page above is also where you can change the address where your subscriptions are delivered. Please note- this address is not always the same as your customer account address, because some customers pay for abox using an address attached to their credit card but then have the box physically shipped somewhere else, such as a work place for safer delivery, or a friend's house as a gift.
Once your changes are saved by hitting "continue," you will return to the summary page for your subscriptions and here you can make any other edits you need such as changing your method or skipping an order.
#5: Updating payment method, skipping a month, or pausing a subscription
Any other questions or having trouble? Email us at customerservice@simplegoodnesssisters.com
Also in Blog
